Transportation Administration and Scheduling

Franklin County Department of Aging offers a medical transportation service to seniors who reside in Franklin County.  

Transportation can be provided to and from non-emergency medical and dental appointments for seniors who lack transportation and are over 60 years of age or older and have no other means of transportation.   Advance scheduling is necessary.  Individuals that receive Medicaid should contact ModivCare (formerly Logisticare) by calling 1-866-810-8305 and request us as their provider as we cannot transport Medicaid participants directly.

The latest appointment time drivers will take individuals is 2 pm since there is no one in the office to support drivers if an appointment runs after 5 pm.

To see if you qualify, please call us at 540-483-9238 for a qualification assessment.

One bus driver is allocated to dialysis patients and only drives to the dialysis center in Rocky Mount.