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The SPAN Center

1300 Semmes Avenue
Richmond, VA 23224

(800) 938-8885

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37.5241927, -77.4489537

Contact Information

Main
(800) 938-8885
TTY/TTD
(877) 486-2048

Who We Are

The Senior Medicare Patrol (SMP) is a program whose mission is to empower seniors, their families, and caregivers to prevent, detect and report healthcare errors, fraud, and abuse through outreach, education, and counseling.  The SPAN Center partners with the SMP to recruit and train volunteers to provide public presentations and individual counseling to raise awareness of potential Medicare fraud, errors, and abuse. Volunteers also instruct and assist seniors in reporting these.

At Medicare's Quality Care Finder, you can find resources to compare providers and plans.  The Quality Finder offers tools such as Hospital Compare, Nursing Home Compare, and Plan Finder.

Who We Serve

Languages Spoken
English
,
Language Line available
Service Area(s)
Charles City County
,
Chesterfield County
,
Goochland County
,
Hanover County
,
Henrico County
,
New Kent County
,
Powhatan County
,
Richmond City

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
60+
Family
No
Other Eligibility Criteria
The SMP program assists individuals with Medicare and their families.

Available 24/7
No

Intake Process
Call the SMP Toll Free Hotline at 1 800-938-9885
Self Refer
Yes
Provider Refer
Yes