Contact Information
Main
(757) 220-1577
Who We Are
An Ombudsman is a person who helps residents of nursing homes, assisted living facilities and recipients of in-home services resolve complaints or answer questions.
The Local Long-Term Care program receives, investigates and works to resolve complaints involving quality of care, resident's rights, and quality of life for those who are in nursing facilities, assisted living facilities and those who receive community base care. The program also serves as a resource for information about care options and general aging issues.
Who We Serve
Languages Spoken
English
Service Area(s)
Hampton City
,
James City County
,
King William County
,
King and Queen County
,
Newport News City
,
Poquoson City
,
Williamsburg City
,
York County
Cost & Payment Methods
Fee Structure
No Fee
Age Requirements
56-60
,
60+
Available 24/7
No
Intake Process
Contact Local Long Term Care Ombudsman with concerns or questions
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Carol Turner