Consumer Protection

Virginia Beach's Commonwealth Attorney

2425 Nimmo Parkway
Second Floor, Bldg 10B
Virginia Beach, VA 23456

(757) 385-4401

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Contact Information

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(757) 385-4401
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Who We Are

Education is the key to the prevention of consumer abuse. The Virginia Beach Consumer Affairs Division (CAD) assists consumers and merchants by providing information concerning companies' complaint history as well as information on rights and responsibilities. Staff will investigate consumer complaints and prepare cases for prosecution if appropriate. Staff will mediate complaints which are not violations of law.

Provides safeguards for the consuming public against unfair, deceptive or unconscionable acts or practices in the conduct of trade in Virginia Beach in order to improve the marketplace in Virginia Beach.

Who We Serve

Languages Spoken
English
Service Area(s)
Virginia Beach City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
0-5
,
6-12
,
13-21
,
22-55
,
56-60
,
60+
Family
No
Other Eligibility Criteria
Business must be located in Virginia Beach, and/or transaction occurred in Virginia Beach.

Available 24/7
No

Intake Process
Telephone referral; walk-ins accepted.
Self Refer
Yes
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