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Hampton Roads Transit

3400 Victoria Boulevard
Hampton, VA 23661

(757) 222-6100

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Contact Information

Main
(757) 222-6100
TTY/TTD
(757) 722-8427

Who We Are

Hampton Roads Transit (HRT) serves all of North and South Hampton Roads.  Public transportation on a fixed route is provided throughout the seven cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk, and Virginia Beach. Routes and schedules Routes and schedules are available to view and download from the website. 

Older adults (age 65 and over) and people with disabilities who have a valid HRT Discounted Fare ID card, HRT ADA Certification card, DMV ID, or a valid Medicare card and photo identification are eligible to pay a discounted fare on HRT’s fixed-route services.  Seniors and Medicare cardholders do not have to complete an application. simply bring a State/Government/Military ID or Medicare Card to a listed location.

All HRT vehicles, except light rail, are equipped with electronic fare boxes. Fare boxes accept cash, coins, and GoPasses. Fare boxes and/or vehicle operators cannot make change, so please have the exact fare when boarding. All sales are final. HRT does not give refunds on any purchases

There are approximately 240 buses, 7 light rail cars, 52 vanpool vehicles, and 159 demand response vehicles in operation to provide a variety of transportation.  A Discounted Fare ID is available to be downloaded from the website. For more information, call Customer Service at 757-222-6000.  There is a processing center in Norfolk and in Hampton.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Chesapeake City
,
Hampton City
,
Newport News City
,
Norfolk City
,
Portsmouth City
,
Suffolk City
,
Virginia Beach City

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fee Range

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
Serves the general public.

Available 24/7
No
Additional Availability Comments
Hours are for customer service. Holiday hours are 9:00 AM-4:00 PM. Bus service hours vary. See the website for bus schedules.

Intake Process
Call or walk in for assistance. You can also visit the website for information
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 222-6100

For Transportation Providers Only:

We can accommodate riders with:
Manual wheelchairs
,
Powered wheelchairs

Report Problems
Call the Agency