County Transportation, Medical, Office of Aging

Franklin County Parks and Recreation

295 Technology Drive
Rocky Mount, VA 24151

(540) 483-9238

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Contact Information

Main
(540) 483-9238
Visit Website Visit Program

Who We Are

Franklin County provides transportation to and from non-emergency medical and dental appointments for seniors who lack transportation and are over 60 years of age or older and have no other means of transportation.   Advance scheduling is necessary.  Individuals that receive Medicaid should contact ModivCare (formerly Logisticare) by calling 1-866-810-8305 and request us as their provider as we cannot transport Medicaid participants directly.

Transportation for dialysis patients is offered three days a week.  An appointment is necessary.

The latest appointment time drivers will take individuals is 2 pm since there is no one in the office to support drivers if an appointment runs after 5 pm.

To see if you qualify, please call us at 540-483-9238 for a qualification assessment.

One bus driver is allocated to dialysis patients and only drives to the dialysis center in Rocky Mount. 

Who We Serve

Languages Spoken
English
Service Area(s)
Franklin County

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
56-60
,
60+
Family
No
Residency Requirements
Serves residents of Franklin County.
Other Eligibility Criteria
Serves people age 60 and older with or without a disability

Available 24/7
No
Additional Availability Comments
Monday through Friday 8am until 4pm

Intake Process
Call 540-483-9238 to see if you quality. Telephone referrals and walk-ins accepted. Transportation provided on first come, first serve basis. At least 3 business days notice is required.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Leon Robertson, Transportation Coordinator
Intake Contact Email
leon.robertson@franklincountyva.gov
Intake Contact Telephone
(540) 483-9238

For Transportation Providers Only:

We can accommodate riders with:
Escorts (with paid fare)
,
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Personal Care Attendants
,
Powered wheelchairs
,
Scooters
,
Vision Impairment
To accommodate riders, we offer:
Accessible Stops
,
Lift equipped vehicle(s)

Report Problems
Call the Agency
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