2100 Washington Boulevard, 4th Floor
Arlington, VA 22204
(703) 228-1725
Get DirectionsWho We Are
The Virginia Insurance Counseling and Assistance Program (VICAP) provides free, in-depth, one-on-one insurance counseling to Medicare Beneficiaries, their families, friends and caregivers. Trained and certified VICAP counselors provide free and confidential assistance. VICAP serves Arlington County Residents.
Services include:
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Individual counseling on Medicare Parts A, B, and C (health plans), Medicare Part D (prescription plans), and Medigap;
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Medicare classes are offered throughout the year;
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Help to resolve Medicare claims or billing issues;
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Assistance with filing for Medicare-related benefits;
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Assistance with understanding Medicaid and long-term care insurance;
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Assistance with understanding eligibility and applications for low-income assistance programs.
Appointments are encouraged for in-person Medicare counseling meetings. Please fill out this Personal Information Form and bring it with you to the appointment or return it by mail or fax.