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Charlottesville Department of Social Services

120 Seventh Street NE 2nd Floor
PO Box 911
Charlottesville, VA 22902

(434) 970-3451

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Contact Information

Main
(434) 970-3451
Toll-Free
(888) 832-3858

Who We Are

The Charlottesville Department of Social Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection. Individuals must be city residents or the incident must have occurred in the city in order to be eligible for this service.



For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call the 24-hour APS hotline: 1-888-832-3858.



If an interpreter is needed, please give advance notice.

Who We Serve

Languages Spoken
English
Service Area(s)
Charlottesville City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over

Available 24/7
No

Intake Process
Phone, fax, self, Professional/agency referrals; Emergency services
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Joyce Martin