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Loudoun County Transit and Commuter Services

209 Gibson Street, NW
Leesburg, VA 20177

(571) 258-3464

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Contact Information

Main
(571) 258-3464

Who We Are

Loudoun County Transit oversees paratransit service for people with disabilities on the local fixed routes from Leesburg and throughout eastern Loudoun. Virginia Regional Transit provides on-demand service to Americans with Disabilities Act (ADA) eligible riders in western Loudoun.

The paratransit service is a curb-to-curb, shared-ride service, which operates within three-fourths of a mile from fixed-route bus service stops. All rides must be scheduled ahead of time. Passengers usually ride with others who are traveling in the same general direction. Drivers often stop to pick up or drop off other passengers along the way. 

The Paratransit Bus Service Route Map and the Paratransit flyer are available on the website.

Users of the paratransit service must register and apply for the service ahead of time. To be approved to use Loudoun County's local paratransit bus service, you must apply through the county's contractor, ADA Ride. The online process takes about 15 minutes to complete. The Paratransit application is online. You may also call ADA Ride at 877-232-7433 for help with registration. If you have a short-term disability that prevents you from accessing local buses, you can get temporary approval for paratransit services.

Who We Serve

Languages Spoken
English
Service Area(s)
Loudoun County

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Residency Requirements
Serves residents of Loudoun County.
Other Eligibility Criteria
Must meet Americans with Disabilities Act eligibility guidelines.

Available 24/7
No
Additional Availability Comments
ADA Ride's hours are 11:00 am to 7:00 pm. Loudoun County Transit holidays are Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day.

Intake Process
To find out if you are in the ADA paratransit service area, please call 571-258-3464. Apply for certification through the ADA Ride website at www.adaride.com or call ADA Ride at 877-232-7433. Once you are registered, you may schedule a ride with the paratransit service by calling 571-258-3464.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(877) 232-7433

For Transportation Providers Only:

We can accommodate riders with:
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Personal Care Attendants
,
Powered wheelchairs
,
Vision Impairment

Report Problems
Call the Agency