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State Corporation Commission, Consumers

1300 East Main Street
PO Box 1197
Richmond, VA 23218

(804) 371-9631

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Contact Information

Main
(804) 371-9631
Toll-Free
(800) 552-7945
TTY/TTD
(804) 371-9206

Who We Are

The Division of Information Resources investigates complaints involving investor-owned electric companies, natural gas companies, telephone companies, and water companies; insurance companies and agents, state chartered financial institutions, securities firms, and broker/dealers, mortgage lenders/brokers, consumer finance companies, check cashiers; corporate registration (not complaints).  



Consumer Complaints/Inquiries - Life and Health 804-371-9691

Consumer Complaints/Inquiries - Property and Casualty 804-371-9185

Who We Serve

Languages Spoken
English
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Resident of the Commonwealth of Virginia.

Available 24/7
No

Intake Process
Visit the website or call. Complaints can be submitted online.
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
sccinfo@scc.virginia.gov

Report Problems
Call the Agency