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Dominion Energy

One James River Plaza
P O Box 26666
Richmond, VA 23261

(866) 366-4357

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37.5407246, -77.4360481

Contact Information

Main
(866) 366-4357
Toll-Free
(800) 688-4673

Who We Are

In addition to regular bills, Dominion Energy provides informational statements in large print or Braille. Call the office to sign up or visit Special Billing.



If you have TDD equipment, call 1-800-291-7745 with any questions between 8 am and 5 pm, Monday through Friday. You can use Virginia Relay to report an outage at 1-800-828-1120 at any time.

Who We Serve

Languages Spoken
English
,
Multi-Lingual
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
Customer of Dominion

Available 24/7
No

Intake Process
Call customer service. Visit the website for information.
Self Refer
Yes
Provider Refer
Yes

Report Problems
Call the Agency