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Office of the Attorney General

900 East Main Street
Richmond, VA 23219

(804) 786-2071

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Contact Information

Main
(804) 786-2071
TTY/TTD
(804) 371-8946

Who We Are

The Attorney General enforces state and federal consumer protection laws. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help citizens protect themselves.



The duties and powers of the Attorney General's office include (but are not limited to): enforcing state laws that protect businesses and consumers when there is a pattern of abuse; speak for consumers in utility matters before the State Corporation Commission. The office receives hundreds of complaints each week from concerned citizens not only in Virginia but also from other states. We typically refer complaints to the agency having regulatory jurisdiction in the specific matters addressed. However, statutory restrictions, conflict of interest rules and other policy considerations prevent us from giving private legal advice, legal interpretations, or conducting investigations on behalf of individual citizens.



Where to File Complaints

Who We Serve

Languages Spoken
English
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
0-5
,
6-12
,
13-21
,
22-55
,
56-60
,
60+
Family
No

Available 24/7
No

Intake Process
Call with questions, assistance or for more information
Self Refer
Yes