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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Ombudsman, Urbanna

Bay Aging
P O Box 610, Urbanna, VA, 23175
Get Directions
Main: (804) 758-2386 Toll Free: (800) 493-0238 Fax: (804) 758-5773

Long Term Care Problem Assistance

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Get Directions
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

Encompass Community Supports
15361 Bradford Road, Culpeper, VA, 22701
Get Directions
Main: (540) 825-3100 Fax: (540) 825-0392

Long Term Care Problem Assistance

Healthy Generations Area Agency on Aging
460 Lendall Lane, Fredericksburg, VA, 22405
Get Directions
Main: (540) 371-3375 Toll Free: (800) 262-4012 Fax: (540) 371-3384

Ombudsman

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive Suite 9, Charlottesville, VA, 22901
Get Directions
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Local Ombudsman

Piedmont Senior Resources Area Agency on Aging, Inc.
5339 East Colonial Trail Hwy, Burkeville, VA, 23922
Get Directions
Main: (434) 767-5588 Toll Free: (800) 995-6918 Fax: (434) 767-4608

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Get Directions
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Long Term Care Ombudsman, Williamsburg

Bay Aging
100 Parker View Court, Williamsburg, VA, 23188
Get Directions
Main: (757) 220-1577 Fax: (804) 758-5773

Ombudsman

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Get Directions
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Get Directions
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Long Term Care Ombudsman Program

Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East, Big Stone Gap, VA, 24219
Get Directions
Main: (276) 523-4202 Toll Free: (800) 252-6362 Fax: (276) 523-4208

Northern Virginia Long-Term Care Ombudsman Program

Virginia Office of State Long-Term Care Ombudsman Program
12011 Government Center Parkway, Suite 708, Fairfax, VA, 22035
Get Directions
Main: (703) 324-5861 Fax: (703) 653-1796

PACE Programs

Programs of All-Inclusive Care for the Elderly (PACE) is a Medicare and Medicaid program that helps people meet their health care needs in the community instead of going to a nursing home or other care facility.  The care is overseen by an interdisciplinary team, consisting of professional and paraprofessional staff. Participants must be at least 55 years of age, live in the PACE service area, and be certified as eligible for nursing home care by the appropriate State agency and be able to live safely in the community with the help of PACE. The PACE program becomes the sole source of services for Medicare and Medicaid eligible enrollees.

Program of All-inclusive Care for the Elderly (PACE), Farmville

Centra
1530 South Main Street, Farmville, VA, 23901
Get Directions
Main: (434) 315-2890 Toll Free: (800) 423-5535

Program of All-inclusive Care for the Elderly (PACE), Lynchburg

Centra
407 Federal Street, Lynchburg, VA, 24504
Get Directions
Main: (434) 200-6516 Toll Free: (800) 423-5535

Centra PACE, Farmville

Centra PACE
1530 South Main Street, Farmville, VA, 23901
Get Directions
Main: (434) 315-2890 Fax: (434) 392-0333

Centra PACE, Gretna

Centra PACE
1220 W. Gretna Road, Gretna, VA, 24557
Get Directions
Main: (434) 656-4800 Fax: (434) 656-1118

Centra PACE, Lynchburg

Centra PACE
407 Federal Street, Lynchburg, VA, 24504
Get Directions
Main: (434) 200-6516

InnovAge Virginia PACE Blue Ridge

InnovAge Virginia PACE Blue Ridge
1335 Carlton Avenue, Charlottesville, VA, 22902
Get Directions
Main: (434) 529-1300 Toll Free: (844) 704-9613

InnovAge Virginia PACE Peninsula

InnovAge Virginia PACE Peninsula
439 Oriana Road, Newport News, VA, 23608
Get Directions
Main: (757) 234-8100 Toll Free: (844) 704-9613

InnovAge Virginia PACE Richmond

InnovAge Virginia PACE Richmond
Main: (804) 977-5900 Toll Free: (844) 704-9613 Fax: (804) 977-5938

InnovAge Virginia PACE Roanoke Valley

InnovAge Virginia PACE Roanoke Valley
1606 Lynchburg Turnpike, Salem, VA, 24153
Get Directions
Main: (540) 904-2817 Toll Free: (844) 704-9613

Sentara PACE, Churchland

Sentara PACE
5788 Churchland Boulevard, Portsmouth, VA, 23703
Get Directions
Main: (757) 392-2650

Sentara PACE, Norfolk

Sentara PACE
5900 E Virginia Beach Blvd, Suite 260 , Norfolk, VA, 23502
Get Directions
Main: (757) 252-7800 Toll Free: (844) 333-8917

Statewide and Nationwide

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Get Directions
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Get Directions
Main: (804) 662-7000 Toll Free: (800) 552-5019